Web content management solutions deliver several sizable benefits. First, they empower subject matter experts, content authors and editors with the ability to create and maintain corporate and customer-facing Web sites without the need for day-to-day IT involvement. In addition, in doing so, the solutions can free overburdened IT staff for other business-critical tasks. It must be noted, however, that to achieve both of these objectives requires a level of content management and delivery functionality--and vendor support--not always available in a flooded marketplace.  In other words, with scores of products to choose from in a product segment that has a high level of vendor mortality, selecting the right solution is particularly critical.  This whitepaper reviews the key factors to consider when evaluating a Web content management solution for your organisation.